Courses
Manual Handling Hoist Training
This course will enable you to deliver safe, efficient care to our clients. Our all-inclusive course will guide you through the fundamental techniques of manual handling with Mobile Hoist and essential strategies to prevent injuries and promoting your physical well-being.
Course Description:
- Understanding Manual Handling: By taking part in this online manual handling Course, you’ll gain a comprehensive understanding of the importance of correct manual handling techniques within a healthcare setting and why is it so important to attempt manual handling only after having adequeate Manual handling training
- In this training module you shall learn how to use a Mobile hoist to safely and comfortably move a client from a bed to a wheelchair, and from a wheelchair to a bed.
- Step-by-step techniques for transferring clients from bed to wheelchair and vice versa in order to prevent any injuries
- Best practices to ensure the safety and comfort of both the client and the support worker
- The course will also assess your understanding of the training material once you have completed the video
Perfect for support workers and caregivers in the disability and aged care sectors, this short course equips you with practical skills to reduce injury risk and improve quality of care
Ideal for: Disability support workers, personal carers, aged care assistants.
Medication Support- Packed Medication Administration
This course focuses on the safe administration of packed medications — such as Webster Pack — commonly used in disability and aged care settings.
Course Description:
This course provides essential training for support workers assisting participants with medication administered from Webster Paks. You’ll learn how to safely support clients with their packed medications, understand your responsibilities, and follow best practices in line with care plans and regulations.
You’ll learn:
- What are packed medications like Webster Pak, its benefits, and the different types available
- The “Rights” of medication administration (right person, dose, time, etc.)
- When a participant self-administers vs. when support is required
- How to assist with PRN (as required) medications
- Safe handling, documentation, and escalation procedures
🕒 Duration: 30 minutes
📜 Certificate issued on completion
Perfect for support workers in disability and aged care, this course helps you deliver medication support safely, responsibly, and with confidence.
Male External Catheter (MEC) Condom
Through this course, you’ll gain the skills and knowledge needed to support safe and hygienic catheter use while maintaining the client’s comfort, dignity, and wellbeing.
Course Description:
Incontinence can have a significant impact on a participant’s quality of life — affecting body image, self-esteem, and mental health.
This course introduces the Male External Catheter (MEC), or condom catheter, as a practical and dignified solution that helps participants feel more comfortable both at home and in the community.
You’ll learn all the essential knowledge and steps to safely assist with condom catheter care, including:
- Reasons for using condom catheter drainage
- How to correctly apply a condom catheter
- When and how to safely remove the sheath
- Effective use of related products during application and removal
- Supporting hygiene, comfort, and skin integrity
🕒 Duration: 30 minutes
📜 Certificate issued on completion
This course is ideal for support workers assisting clients with personal care needs, helping ensure safe, respectful, and confident catheter support.
Complex Bowel Care
This course provides essential knowledge and skills for safely delivering complex bowel care in line with best practices and health regulations. It’s designed for support workers assisting clients with specific medical needs related to bowel function.
Course Description:
Support workers often play a key role in helping clients manage their bowel health — especially when complex care is required. Through this course, you’ll gain a clear understanding of when complex bowel care is needed, the different types of laxatives used, and how to assist with their safe and appropriate administration.
You’ll learn:
- What is complex bowel care, its importance and who needs it
- Different types of laxatives and how they work
- How to safely assist with administering laxatives safely
- Signs of complications and when to seek medical help
- How to maintain dignity, privacy, and comfort during personal care
🕒 Duration: 30 minutes
📜 Certificate issued on completion
This training supports workers in delivering high-quality, respectful care while reducing risks for clients with bowel health needs.
Infection Control
This course has been designed to give you a practical understanding about how to control and manage infection when providing health care and supporting services.
Course Description:
Infection control is essential to keeping yourself and those you care for safe.
This course provides simple, practical steps to help stop the spread of germs in everyday care settings. In this short and practical course, you’ll learn how to reduce the risk of infection in a home care setting through simple, effective hygiene practices.
You’ll learn:
- What infection is and how it spreads
- The correct technique for washing hands in real-life settings
- How to keep surfaces clean in kitchens, bathrooms, and other key areas
- When and how to use Personal Protective Equipment (PPE)
- Best practices to create a safe and hygienic environment for clients and workers
🕒 Duration: 30 minutes
📜 Certificate issued on completion
This course is essential for anyone working in home care, aged care, or disability support. Start today and help create a safer space for everyone.
Communication & Etiquette
This course helps support workers develop the skills needed to communicate clearly, respectfully, and professionally with clients, families, and colleagues in a variety of care settings
Course Descriptions:
Respectful communication is the foundation of quality support. In this course we shall discuss communication and etiquette when working with people with a disability. This course allows people with a range of disabilities to speak for themselves about how service providers, support workers and colleagues can learn to communicate better with them. Manners are not something that come naturally, we all have to learn them. You’ll gain a deeper understanding of how to communicate with empathy, awareness, and professionalism — helping build trust and respectful relationships.
You’ll learn:
- Why good manners and respectful behaviour matter and are important for everyone
- Practical ways to support effective communication
- Wheelchair etiquette and personal space
- How to communicate with someone who has trouble speaking, hearing, or seeing
- Everyday tips to ensure clear, inclusive, and respectful interactions
🕒 Duration: 30 minutes
📜 Certificate issued on completion
This course is ideal for anyone working in disability support who wants to improve their communication and provide person-centred care with confidence.
Maintaining Boundaries
This course will enable you to deliver safe, efficient care to our clients. Our all-inclusive course will guide you through the fundamental techniques of manual handling (specially with ceiling Hoist) and essential strategies to prevent injuries and promoting your physical well-being.
Course Description:
- Understanding Manual Handling: By taking part in this online manual handling Course, you’ll gain a comprehensive understanding of the importance of correct manual handling techniques within a healthcare setting and why is it so important to attempt manual handling only after having adequeate Manual handling training
- In this training module you shall learn how to use a ceiling hoist to safely and comfortably move a client from a bed to a wheelchair, and from a wheelchair to a bed.
- Step-by-step techniques for transferring clients from bed to wheelchair and vice versa in order to prevent any injuries
- Best practices to ensure the safety and comfort of both the client and the support worker
- The course will also assess your understanding of the training material once you have completed the video
Perfect for support workers and caregivers in the disability and aged care sectors, this short course equips you with practical skills to reduce injury risk and improve quality of care.
